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Position Details

Classification Information

Classification Title ***New Job Title
Classification Code 999
Job Category
Min Salary
Mid Salary
Max Salary
Required Qualifications
Essential Duties

Position Information

Position Title ***New Job Title
Position Number 0342
Department Student Financial Services
Job Type Full-time
Job Description Summary

This position will be the main contact between SFS and CPCE. The primary responsibilities include, but are not limited to, reviewing all CPCE student accounts and all graduate student accounts; establishing regular meetings with CPCE staff to streamline communication; reviewing/updating SFS related information on all CPCE brochures/publications, and monitoring the auto web registration and cancellation jobs for Workforce Training/CEU activities. This person will demonstrate a good sense of business practice in order to update the SSC website and produce relevant information for students and families. He/she will also coordinate with the CPCE staff and the representatives from each functional area in the SSC, and will be responsible for the accuracy and integrity of the SSC website.

Fiscal Responsibility: Describe the type and scope of fiscal responsibility.
Minimum Education Required Bachelor's degree
Preferred Education
Minimum Work Experience Required 1 - 3 years
Preferred Work Experience
Minimum Knowledge Required Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations.
Preferred Knowledge
Advertised Minimum Qualifications
Salary Range
Advertised Preferred Qualifications

Supervisory Details

Does this job receive work primarily from the supervisor/manager? Yes
Does this job regularly receive work assignments directly from others, in addition to the supervisor / manager?
List those titles here
Supervisory Responsibilities: Indicate the type and scope of supervisory responsibilities of this job. Guides work of others who perform essentially the same work. May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions.


Internal Resolve conflict, negotiate or collaborate on major projects.

Decision Making/Problem Solving

Indicate the type of impact of the decisions typically made by this job. Decisions have major implications on the management and operations of an area within a department. Job may contribute to important strategy, operational and business decisions that affect the department.
Indicate the nature of problems regularly encountered by this job. Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices.

Essential Functions

These are the essential functions required of the position. The percentage of time should add up to 100.<br />*** Note that you are required to enter at least 4 entries.<br />

Essential Function

Main contact between SFS and CPCE- Primary responsibilities include, but are not limited to, reviewing all CPCE student accounts and producing communication plans with CPCE students. Account review, perform outreach and class cancellation (if necessary) will be a daily task because of the cohort schedules and Workforce Training/CEU registration. Monitoring the auto web registration and cancellation jobs for Workforce Training/CEU daily registration reports, and working with the Director of SFS and DTS when issues arise. Establishing a standing meeting schedule with CPCE staff to streamline the communication between SFS/SSC and CPCE. Will be responsible for reviewing/updating billing and finance related information on CPCE brochures and publications. This person will also participate in CPCE information session(s) when needed, which may require he/she to be present after the regular 6pm SSC closing hours.

Percentage Of Time 30
Essential Function

3rd party billing Be the point person for all sponsors and students. Responsibilities include coordinating payment arrangements, determining eligibility for book slips and/or parking vouchers, reconciling book/supply expenses, processing invoices and conducting outreach on outstanding invoices and payments. This position is also responsible for processing VA payments for students who participate in the Yellow Ribbon Program and for maintaining sponsored payment files.

Percentage Of Time 20
Essential Function

Banner Power User and the Web Content Manager for the SSC website Assume the role of a Banner Power User. The main responsibilities include, but are not limited to, creating new reports to further improve SFS business practices, assisting the Director of SFS and the Sr. Assistant Director of SFS during billing seasons and assisting in future project implementations. Coordinate and collect information from the CPCE staff and the representatives from each functional area in the SSC. Responsible for maintaining the accuracy and integrity of the SSC website, including, uploading/updating relevant video clips to the SSC homepage (depending on the time of the year) and ensuring the dates and important events posted are timely and accurate.

Percentage Of Time 15
Essential Function

Implement and maintain E-Refund process Lead the team to implement the E-Refund process. Will also maintain and monitor the process on a weekly basis to make sure it runs accurately and smoothly. Be the contact between WIT and the eRefund vendor to troubleshoot issues, if any, and implement upgrades or patches to the system as required.

Percentage Of Time 15
Essential Function

Manage all student accounts for Graduate Programs (MSCM, MSFM and MArch) Manage all graduate student accounts and be the point contact between SFS, CPCE, Financial Aid, Registrar and the Architecture Department. Responsibilities include coordinating payment arrangements with students, developing and streamlining communication plans between SFS, CPCE and academic departments, obtaining and sharing important information between departments. This position may be in charge of payment arrangements and all work related to study abroad programs

Percentage Of Time 10
Essential Function

Perform other duties as assigned Participation on campus committees, designing and presenting new employee or just-in-time trainings utilizing Power Point. Be the primary backup person for SFS business when needed.

Percentage Of Time 10


In this section, please click on the <strong>Add Skills Entry</strong> button to include skills such as analytical, project management, and computer/technical. <br/><br/> Include a brief description of each and check the level required (basic, intermediate, advanced.) <br/><br/> You are required to add at least four skills


Physical/Environmental Demands

Physical Activity

Please check the level of frequency that best describes the physical demands that are required for you to perform your job duties. Do not consider those parts of your job that, if you had a disability, a reasonable accommodation could be made. For example: If you were in a wheelchair, but had to occasionally move a box of paper, it would be a reasonable accommodation to have someone else move it for you. In that case, you would not consider moving the box as a required part of your job. Only select those which are applicable to the position.

Sitting Nearly Continuously
Repetitive hand motion (such as typing) Nearly Continuously
Hearing, listening Nearly Continuously
Talking Nearly Continuously
Standing Often
Walking Often
Bending Seldom
Stooping Seldom
Climbing Stairs Seldom
Climbing Ladders Not Required
Kneeling, squatting Seldom
Crouching Seldom
Crawling Seldom
Balancing Seldom
Reaching Overhead Seldom
Pulling, pushing Seldom
Shoveling Not Required
Lifting - up to 10 pounds Often
Lifting - up to 20 pounds Seldom
Lifting - up to 30 pounds Not Required
Lifting - up to 50 pounds Not Required
Lifting - over 50 pounds Not Required
Running Not Required
Bicycling Not Required

Work Environment

This question describes your work environment. Subject to change Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.